Performance Improvement

All organizations profess to want improved performance. Performance excellence is the result of a systematic approach to organizational improvement. The Malcolm Baldrige Criteria for Performance Excellence provide a proven framework for organizational improvement. The Baldrige Criteria represent the leading-edge of validated management practices. It is a blueprint for achieving performance excellence.

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Health Care Improvement Consulting Services
American Informatics health care consultants have had a great deal of experience in applying the Baldrige performance improvement model in health care settings. We have provided health care research and management consulting services to a number of health care organizations including clinics, critical access hospitals, and large, regional medical centers.

Education Improvement Consulting Services
Education has become one of the growth areas for the Baldrige Program. As the education market becomes more competitive and more accrediting agencies introduce Baldrige-based accreditation programs, familiarity with the Criteria and assessment processes has become even more important. We have worked with a number of educational institutions to write Baldrige-based assessment documents and implement the findings of a baldrige-based feedback report.

Business Improvement Consulting Services
We have more than ten years of experience working with organizations in the private, public and non-profits sectors to implement the Baldrige management model...